We employ several thousand people all over the UK, with the majority of colleagues concentrated in the North West. Our Head Office complex is in Manchester city centre, where employees perform a diverse range of professional and support roles, whilst our Customer Contact Centres are based in Manchester, Leek, Stockport and Skelmersdale.
Nationwide, Customer Service Advisers and Managers look after a huge range of customer needs from our network of Co-operative Bank and Britannia branches.
Our insurance needs are satisfied by internal teams supporting our customers over the telephone.
Added to that, we have a nationwide Field Sales team that meets with customers in their own homes.
We have Customer Contact Centres in three areas of the North West of England:
With two city centre locations to choose from, you will be able to benefit from all the shops and entertainment that Manchester has to offer. There are excellent public transport links to each location, whether you live two or twenty miles away, plus ample space in a number of local public car parks.
1 Balloon St
Manchester M60 OAL
Our pyramid building is one of the most striking and recognisable in the area. It is just off the M60, and is well-served by public transport. Stockport centre is a short walk along the Mersey and has everything you would expect from a well-resourced, busy town.
Our base at Skelmersdale is conveniently located for access to the M58, so it is easily reached from West Lancashire, Greater Manchester and Merseyside.
Furthermore, it is right next to the main shopping centre, but if you prefer not to leave the building you can relax in our conservatory, roof garden or cyber café.