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Why we're different

We are creating something special within the UK financial services: a business that is part of a member-owned organisation, customer-led and ethically guided.

As a pioneering business delivering sustainable financial services for members, customers and society, the merged organisation truly does provide a real alternative to shareholder and owned banks.

Our vision is to be the UK’s most admired financial services provider.

Britannia is proud to be part of The Co-operative Banking Group and together we provide a fair and ethical alternative to shareholder and government owned banks. This means that we do not have any shareholders to answer to, so we can concentrate on keeping our customers and our people happy.

 

A caring culture

When you work for us, we care for you, your customers and your community.
We do this through our culture, listening to our people and our links with the community, charitable organisations and local communities.

We were established to serve the interests of customers, members, the community and colleagues. That is why we exist. Today we are more committed than ever to realising our ethical, social and commercial ambitions.

 

Profits for positive change

We are a highly commercial business, but for the right reasons. The more successful we are, the more we can give back to our customers and members, and the better we can support and change the wider world.

We act with the responsibility and integrity that has always been part of our business. For all of us, as part of The Co-operative Group, there is real excitement about what we can achieve in the coming years, and you could be a part of that. You could help to bring real value, quality and success to the community and the world around you.