We believe that our greatest asset is our people, and only by developing and rewarding them can we successfully meet the needs of our millions of customers.
We treat our people fairly, help them to progress in a supportive and friendly environment and give them the rewards they deserve.
We believe that it is not the building or the facilities that make somewhere a good place to work, but the people.
Our people tend to have a few things in common. They all like to put our customers first in everything they do. They care about the social responsibility issues that we care about, they are open and fair and, best of all, they like to make work fun.
If this sounds like you, please take a look at the roles that are available.
We are proud to say that a recent survey showed:
- 90% of our people say that they are proud to work for The Co-operative Banking Group.
- 85% of our people are satisfied with us an employer.
- 81% of our people would recommend The Co-operative Banking Group as a great place to work.
Through our continued investment in our people we are confident of maintaining or even improving on these levels in the future.
The culture here is open and honest, and our values mean that we constantly strive to:
- Put our members and customers first in all we do.
- Create, together, a great place to work, grow and develop.
- Be open and fair and are committed to excellent communication.
- Be faster, better and more successful.
- Take personal and social responsibility seriously.
We are an ethical and socially responsible business, with very strong links with charitable organisations and local communities.
We encourage our people to make a difference in their communities. Over the last six years we have donated over £3 million, helping national charities, boosting educational achievements and helping our local communities.
You will often see our branches and offices engaging in a wealth of activities that not only raise funds and awareness for local causes, but also help foster a real community spirit in our people.
Diversity is something that we feel incredibly strongly about. Externally, it is about providing easy access to goods, services and facilities, as well as actively engaging with different groups in society.
Internally, our approach to diversity has a special resonance for our people.
As an employee, you can expect to join a team that will genuinely appreciate your attributes and ideas, regardless of your gender, ethnicity, physical differences, disabilities, sexual orientation or age.
We embrace the fact that everyone is different; that is what makes us who we are. And we will do everything possible to give the right people, our talented, capable partners, the right culture to grow; a place that reflects the diverse cities, towns and villages in which we operate. That way, we will always create a unique and exceptional organisation that looks after its customers, and the community at large.