One of the more public roles within the business is that of the Funeral Service Operative. This is probably one of the most varied positions within the business, where no two days are ever the same.
The Funeral Services Operative is responsible for a number of day-to-day tasks that are vital to the smooth running of all of the funerals conducted. These include maintaining a clean fleet of vehicles, preparing the trim and name plates for our coffins and ensuring that when a client wishes to visit their loved one, their loved one is ready.
The most public of duties are carried out on the occasion of the funeral itself. The Funeral Service Operative has a number of critical duties on the day of the funeral, including driving as part of the cortège, helping to bear at the funeral and, of course, being available to our clients and ensuring that all the arrangements are carried out as planned. A full driving licence is therefore required for the role.
The Funeral Service Operative is a major part of the operational team, and one of the main responsibilities is making up the Funeralcare on-call team. These on-call shifts are arranged on a fair rota basis and allow us to provide the high quality of service we are known for – at any time of the day or night.