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Have you got customer service skills?

Our business is about helping people.

The Co-operative Legal Services deals with many difficult situations for our customers every day, and this requires strong customer service skills to provide the help, support and reassurance that customers need.

We also need people who have the ability to explain to customers, clearly and concisely, the information they need. Where appropriate, we expect our colleagues to be able to explain the benefits of our services without using complex words, phrases or legal jargon.  These are important skills, as they can make the difference between a satisfied customer and a dissatisfied one. 

If this sounds daunting, don’t worry! We will train you and help you take your first steps in a legal services career.